The TSC Restoration Blog


got-mold

Five Steps To Proper Mold Remediation

Mold has had its 15 minutes of fame over the last few years. Though the hype has died down, mold is still an important issue. Customer complaints require home builders to have a fast action plan; both to clean up the mold problem and to show customers a quality home builder is looking out for their health and safety and the durability of their home.

There are two important things to remember about mold: prevent it by doing things right the first time and when you do face mold, take care of it immediately. Ensuring that your warranty team follows a process for mold remediation will take care of the latter.

The following steps, which can be adapted to fit within your company’s policy, serve as a basic process for quickly remediating mold problems.

Step 1: Learn about moisture

Assessing mold growth involves more than just looking at what’s visibly growing on the walls or in a corner. Mold can be an invisible intruder, growing behind and around what you first see. Such devious behavior requires inquisitive thinking. First, understand that behind all mold growth is a water or moisture problem. Second, become a master of moisture — know where moisture comes from and how it gets into the home. The ultimate goal of these two steps is for warranty representatives to identify a moisture source and use its location to help locate all mold growth, not just what’s immediately visible.

Step 2: Document the mold problem and create a remediation plan

Before you begin remediation, document the mold situation with writing, photos and video. The warranty team supervisor will use the documentation to develop a remediation plan, which typically answers questions like when work is slated to begin, when that work is scheduled to be completed, who will be performing the remediation, any testing that should be done, and if homeowners will be temporarily relocated. In the longer term, the documentation can help manage liability for your company or point to larger trends in mold growth.

Step 3: Calculate the extent of the contamination

Mold may not always grow in one area, so you need to figure out how much contamination you’re really looking at. Calculating the extent of the contamination will impact how you approach mold removal and clean up. The goal of mold remediation is to clean up mold growing within the home, and to avoid exposing homeowners to large amounts of mold. The New York City Department of Health (NYC DOH) has developed guidelines for cleaning up mold contamination. These guidelines are widely used in the construction industry and recommend six levels of mold remediation based on the square footage of the mold and whether or not the mold is located within the home’s HVAC system.

Step 4: Remediate mold contamination

Remediation will always involve cleaning up existing mold while avoiding exposure to oneself as well as homeowners, as well as preventing new growth by addressing the moisture source. Based on your calculation of the contamination area, determine if you’re working in an area up to 30 square feet (approximately the size of a full sheet of drywall). If so, you’ll be following the guidelines for remediation levels 1 and 2. Level 1 remediation is used for small, isolated areas of mold up to 10 square feet and Level 2 remediation covers square footage from 10 to 30 square feet.

The clean up process is the same for Level 1 and Level 2 mold remediation and comprises these steps:

  • Repair the water problem. This will help prevent new mold spores from growing.
  • Isolate the contaminated area. Close all doors and windows between the contaminated area and other rooms of the home for both levels. For Level 2 remediation, also cover all doorways and any other openings with 6 mil polyethylene sheeting. Seal all seams of the sheeting with duct tape and slip openings in the sheeting to enter the contaminated area.
  • Suppress dust. Do this by misting the contaminated areas.
  • Remove materials. Remove all wet and mold-damaged porous materials. Check with your supervisor and reference the Environmental Protection Agency (EPA) document, Mold Remediation in Schools and Commercial Buildings,  if you’re not sure which materials to remove.
  • Place materials in plastic bags. Discard all wet and moldy materials in plastic bags that are at least 6 mil thick, double-bag the materials, and tie the bags closed. The bags can be disposed of as regular trash once the outside of the bags are wiped with a damp cloth and detergent solution prior to leaving the contamination area.
  • Clean. All non-porous materials and wood surfaces that are moldy must be cleaned. Use a wire brush on all moldy surfaces and then wipe the area with disposable wipes. To dispose of as regular trash, discard wipes in 6 mil polyethylene bags, double-bag and tie closed. Finally, scrub all moldy surfaces using a damp cloth and detergent solution until all mold has been removed and rinsed cleaned surfaces with clean water.
  • Clean the affected area and egress. The process for Level 1 differs from Level 2 at this point. For Level 1, clean with a damp cloth and/or mop with detergent solution. Level 2 requires you to vacuum all surfaces with a HEPA vacuum, and then clean all surfaces with a damp cloth and/or mop and detergent solution. Discard wipes as described above.
  • Visibility test. All areas should be visibly free of contamination and debris — no dust and dirt means no mold.
  • Dry. Cleaned materials should be dried to allow leftover moisture to evaporate. To speed up the drying process, use fans, dehumidifiers or raise the indoor air temperature.
  • Replace. All materials that were moved should be replaced or repaired.

Reference the remediation plan during the actual remediation to make sure it’s being followed. If additional mold is discovered during the clean up, the warranty supervisor should update the plan.

For contamination areas greater than 30 square feet, many builders hire outside mold remediation firms to perform the clean up. In this case, you and your team switch from actually performing mold remediation to supervising a qualified contractor. Having a general understanding of the proper procedures an outside company should be following is useful. The NYC DOH guidelines address such procedures for Level 3 contamination and above.

Step 5: Determine if clean up has been successful

Just because the mold is gone and there’s no dirt or dust doesn’t mean that you’re done. Your last step is to determine if your clean-up efforts have been successful. While this last step is a judgment call, there are some options and guidelines to follow.

The EPA document, Mold Remediation in Schools and Commercial Buildings, is a great resource that provides guidelines for helping you complete your clean up efforts. Some of these guidelines include:

  • The moisture problem has been fixed. Verify this by revisiting the home soon after remediation — you shouldn’t see any signs of recurring water damage.
  • No sign of visible mold, mold-damaged materials or moldy odors.
  • Homeowners should be able to occupy or re-occupy the home without physical symptoms or aggravated health complaints.

Depending on your company and the specific details of a mold problem, additional testing by an environmental testing company may be performed after the clean up to verify that all mold has been removed.

When it comes to mold, the key is to implement a comprehensive moisture management strategy. Potential liability and health issues from mold can be dramatically decreased by doing it right the first time. Clean up must be immediate and thorough, following a process like the above steps. It may sound over-simplified, but the primary failure in response to homeowner complaints is simply the fact that builders don’t respond fast enough, or with the emphasis that the issue is potentially serious.

Minimum personal protection equipment for levels 1 and 2 remediation includes an N95 respirator, eye goggles without vents and rubber gloves that extend to mid-forearm.

Got Mold?

Following an immediate and thorough remediation plan is essential for getting rid of the mold and showing your customers you’re committed to acting quickly.

Before entering a home to assess a mold growth situation, make sure you have the necessary personal protective equipment.

flooding in luxurious interior. 3d creative concept

What is Water damage ?

Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material orsystem by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner’s insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to “Sewer and Drain Coverage”.

Those individuals who are affected by wide scale flooding may have the ability to apply for government and FEMA grants through the Individual Assistance program. On a larger level, businesses, cities, and communities can apply to the FEMA Public Assistanceprogram for funds to assist after a large flood. For example, the city of Fond du Lac Wisconsin received $1.2 million FEMA grant after flooding in June 2008. The program allows the city to purchase the water damaged properties, demolish the structures, and turn the properties into public green space.

Causes

Water damage can originate by different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. According to the Environmental Protection Agency, 13.7% of all water used in the home today can be attributed to plumbing leaks. On average that is approximately 10,000 gallons of water per year wasted by leaks for each US home. A tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.According to Claims Magazine in August 2000, broken water pipes ranked second to hurricanes in terms of both the number of homes damaged and the amount of claims (on average $50,000 per insurance claim[citation needed]) costs in the US.Experts suggest that homeowners inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator icemakers, water softeners and humidifiers. A few US companies offer whole-house leak protection systems utilizing flow-based technologies. A number of insurance companies offer policy holders reduced rates for installing a whole-house leak protection system.

As far as insurance coverage is concerned, most damage caused by bad weather is considered flood damage and normally is not covered under homeowners insurance. Coverage for bad weather would usually require flood insurance.

Categories 

Category 1 Water – Refers to a source of water that does not pose substantial threat to humans and classified as “clean water“. Examples are broken water supplylines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water – Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as “grey water“. This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water – Known as “black water” and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Classes[edit]

Class of water damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded. Determining the class of water damage is an important first step, and will determine the amount and type of equipment utilized to dry-down the structure

Class 1 – Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permeance/porosity. Minimum moisture is absorbed by the materials.

Class 2 – Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches.

Class 3 – Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area; walls, ceilings, insulation, carpet, cushion, etc.

Class 4 – Specialty Drying Situations. Involves materials with a very low permeance/porosity, such as hardwood floors, concrete, crawlspaces, plaster, etc. Drying generally requires very low specific humidity to accomplish drying.

Restoration

Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.[8] Water damage restoration can be performed by property management teams, building maintenance personnel, or by the homeowners themselves; however, contacting a certified professional water damage restoration specialist is often regarded as the safest way to restore water damaged property.

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Water Damage

Water Damage

Water mitigation is the process of reducing or preventing the amount of water damage that happens after a flood or a permeating leak. It prevents additional damage by taking fast, appropriate actions.

Water mitigation is needed after plumbing failures or when storms cause water to rush into your home. Soaked rugs, damaged walls, warped flooring and ruined furniture are only the beginning if mitigation is not engaged quickly.

Specific steps are taken to reduce property destruction, to prevent further water damage and to restore your property to its full value.

When to Call For Water Mitigation

Seeping water damage is progressive, pervasive and can mean valuable objects may become permanently damaged – especially if emergency response is delayed beyond the first 48 hours.

Water damage is usually caused by a plumbing failure. When moisture seeps into anything of value there are immediate steps that can be taken to reduce the amount of long-term damage that results.

Steps to take as soon as you detect flood damage:

  • Remain calm so your thinking stays clear
  • Close the water main or shut off any water source so flooding stops
  • Shut down the electrical breaker in damaged areas before unplugging or removing any electrical devices from the wet carpet or submerged areas.
  • Put aluminum foil under legs or feet of any furniture in contact with wet carpet or water to prevent permanent staining
  • Lift any curtains or draperies away from wet carpet or water
  • Lift and tack up any upholstered furniture skirts
  • Remove books, papers, fabrics, shoes, potted plants or other items that are able to stain wet carpet

Avoid doing these things:

  • Use your home vacuum – electrical shock can result, as well as damage to the equipment
  • Place newspaper in traffic areas to walk on – newspaper ink transfers easily to wet carpet fibers which results in permanent staining
  • Walk on carpet any more than necessary – this keeps damage from spreading to unaffected areas
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Fire & Smoke Damage Restoration

Our technicians and customer service staff understand the stress fire and smoke damage can cause, so we respond quickly in an emergency, using our technical expertise to save as much as we can with efficient fire and smoke restoration techniques.

A fire loss is very complex because of the unique behavior of smoke. For efficient fire restoration, it is important to have trained technicians at the fire scene quickly.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows through plumbing systems, using holes around pipes to go from floor to floor.
  • The type of smoke will greatly affect the restoration process.

The first step at a fire scene is to calm the fears of those affected. Then we move quickly to determine which of the following types of smoke exist – a crucial step for every professional smoke damage restoration process.

Types of Smoke

  • Wet Smoke – Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.
  • Dry Smoke – Fast burning at high temperatures.
  • Protein Smoke  – Virtually invisible, discolors paints and varnishes.  Extreme pungent odor.
  • Fuel Oil Soot – Furnace puff backs cause fuel oil soot.

  • Other Types – Fire extinguisher residue is among the other types of smoke residue we find.

After the type of smoke is known, pre-testing on the property is performed to determine the following:

  • What can be restored versus what can be replaced
  • The most effective cleaning method
  • Conditions to the property before the damage occurred
  • The full extent of the loss
  • How can we eliminate needless replacements
2.10a FloodedHouse

Water Damage Repair & Restoration

 

 

Our Water Damage Repair Emergency Response Team is industry trained and certified in all aspects of water damage repair and restoration. Each of our senior technicians is IICRC Certified with classroom and hands on training to better serve the restoration needs of our customers.

Each project is fully documented, photographed and recorded for the submission of insurance claims if submitted for reimbursement.

Our company has had previous experience with most insurance companies and will provide detailed information regarding your loss. We realize this is a traumatic experience for most customers and our trained professionals will fully explain each and every process before the work begins.

Our Water Damage Repair & Extraction Services

Water Damage & Extraction

  • Washing Machine Overflow
  • Water Heater Leaks
  • Frozen /Broken Pipe
  • Roof Leaks
  • Polybutylene Pipe Breaks
  • Water Bed Leaks
  • Sewer & Septic Backups
  • Sprinkler System Floods
Structural Dryout Services

  • Anti-Microbial Treatments
  • Complete Structural Dryout
  • Turbo Dryers
  • Mold & Mildew Prevention
  • Dehumidification
  • Odor Removal
  • Document Drying
  • Carpet, Vinyl & Hardwood Floor Drying & Repair

Our Professionals Make The Difference!

extractionOur highly trained service professionals use the power of Hot Carbonating Extraction for a deep and healthy clean. You can trust our powerful equipment and proprietary cleaning solutions to offer the cleanest clean, the driest dry, and the safest process available!

professionalsOur hot carbonating extraction equipment and The Natural cleaning solutions have received the Carpet & Rug Institute’s Seal of Approval. Carpet manufacturers require routine carpet cleaning to maintain your warranty.

 

CMYK_GreenHomeSeal-281x300

Tsc-restoration is Your Trusted Partner in Removing Allergens and Bacteria From Your Home

mold-hero

Five Steps To Proper Mold Remediation

Mold has had its 15 minutes of fame over the last few years. Though the hype has died down, mold is still an important issue. Customer complaints require home builders to have a fast action plan; both to clean up the mold problem and to show customers a quality home builder is looking out for their health and safety and the durability of their home.

There are two important things to remember about mold: prevent it by doing things right the first time and when you do face mold, take care of it immediately. Ensuring that your warranty team follows a process for mold remediation will take care of the latter.

The following steps, which can be adapted to fit within your company’s policy, serve as a basic process for quickly remediating mold problems.

Step 1: Learn about moisture

Assessing mold growth involves more than just looking at what’s visibly growing on the walls or in a corner. Mold can be an invisible intruder, growing behind and around what you first see. Such devious behavior requires inquisitive thinking. First, understand that behind all mold growth is a water or moisture problem. Second, become a master of moisture — know where moisture comes from and how it gets into the home. The ultimate goal of these two steps is for warranty representatives to identify a moisture source and use its location to help locate all mold growth, not just what’s immediately visible.

Step 2: Document the mold problem and create a remediation plan

Before you begin remediation, document the mold situation with writing, photos and video. The warranty team supervisor will use the documentation to develop a remediation plan, which typically answers questions like when work is slated to begin, when that work is scheduled to be completed, who will be performing the remediation, any testing that should be done, and if homeowners will be temporarily relocated. In the longer term, the documentation can help manage liability for your company or point to larger trends in mold growth.

Step 3: Calculate the extent of the contamination

Mold may not always grow in one area, so you need to figure out how much contamination you’re really looking at. Calculating the extent of the contamination will impact how you approach mold removal and clean up. The goal of mold remediation is to clean up mold growing within the home, and to avoid exposing homeowners to large amounts of mold. The New York City Department of Health (NYC DOH) has developed guidelines for cleaning up mold contamination. These guidelines are widely used in the construction industry and recommend six levels of mold remediation based on the square footage of the mold and whether or not the mold is located within the home’s HVAC system. Following the NYC DOH’s guidelines, available online athttp://www.nyc.gov/html/doh/html/epi/moldrpt1.shtml, calculate the remediation level needed.

Step 4: Remediate mold contamination

Remediation will always involve cleaning up existing mold while avoiding exposure to oneself as well as homeowners, as well as preventing new growth by addressing the moisture source. Based on your calculation of the contamination area, determine if you’re working in an area up to 30 square feet (approximately the size of a full sheet of drywall). If so, you’ll be following the guidelines for remediation levels 1 and 2. Level 1 remediation is used for small, isolated areas of mold up to 10 square feet and Level 2 remediation covers square footage from 10 to 30 square feet.

The clean up process is the same for Level 1 and Level 2 mold remediation and comprises these steps:

  • Repair the water problem. This will help prevent new mold spores from growing.
  • Isolate the contaminated area. Close all doors and windows between the contaminated area and other rooms of the home for both levels. For Level 2 remediation, also cover all doorways and any other openings with 6 mil polyethylene sheeting. Seal all seams of the sheeting with duct tape and slip openings in the sheeting to enter the contaminated area.
  • Suppress dust. Do this by misting the contaminated areas.
  • Remove materials. Remove all wet and mold-damaged porous materials. Check with your supervisor and reference the Environmental Protection Agency (EPA) document, Mold Remediation in Schools and Commercial Buildings, (http://www.epa.gov/mold/mold_remediation.html) if you’re not sure which materials to remove.
  • Place materials in plastic bags. Discard all wet and moldy materials in plastic bags that are at least 6 mil thick, double-bag the materials, and tie the bags closed. The bags can be disposed of as regular trash once the outside of the bags are wiped with a damp cloth and detergent solution prior to leaving the contamination area.
  • Clean. All non-porous materials and wood surfaces that are moldy must be cleaned. Use a wire brush on all moldy surfaces and then wipe the area with disposable wipes. To dispose of as regular trash, discard wipes in 6 mil polyethylene bags, double-bag and tie closed. Finally, scrub all moldy surfaces using a damp cloth and detergent solution until all mold has been removed and rinsed cleaned surfaces with clean water.
  • Clean the affected area and egress. The process for Level 1 differs from Level 2 at this point. For Level 1, clean with a damp cloth and/or mop with detergent solution. Level 2 requires you to vacuum all surfaces with a HEPA vacuum, and then clean all surfaces with a damp cloth and/or mop and detergent solution. Discard wipes as described above.
  • Visibility test. All areas should be visibly free of contamination and debris — no dust and dirt means no mold.
  • Dry. Cleaned materials should be dried to allow leftover moisture to evaporate. To speed up the drying process, use fans, dehumidifiers or raise the indoor air temperature.
  • Replace. All materials that were moved should be replaced or repaired.

Reference the remediation plan during the actual remediation to make sure it’s being followed. If additional mold is discovered during the clean up, the warranty supervisor should update the plan.

For contamination areas greater than 30 square feet, many builders hire outside mold remediation firms to perform the clean up. In this case, you and your team switch from actually performing mold remediation to supervising a qualified contractor. Having a general understanding of the proper procedures an outside company should be following is useful. The NYC DOH guidelines address such procedures for Level 3 contamination and above.

Step 5: Determine if clean up has been successful

Just because the mold is gone and there’s no dirt or dust doesn’t mean that you’re done. Your last step is to determine if your clean-up efforts have been successful. While this last step is a judgment call, there are some options and guidelines to follow.

The EPA document, Mold Remediation in Schools and Commercial Buildings, is a great resource that provides guidelines for helping you complete your clean up efforts. Some of these guidelines include:

  • The moisture problem has been fixed. Verify this by revisiting the home soon after remediation — you shouldn’t see any signs of recurring water damage.
  • No sign of visible mold, mold-damaged materials or moldy odors.
  • Homeowners should be able to occupy or re-occupy the home without physical symptoms or aggravated health complaints.

Depending on your company and the specific details of a mold problem, additional testing by an environmental testing company may be performed after the clean up to verify that all mold has been removed.

When it comes to mold, the key is to implement a comprehensive moisture management strategy. Potential liability and health issues from mold can be dramatically decreased by doing it right the first time. Clean up must be immediate and thorough, following a process like the above steps. It may sound over-simplified, but the primary failure in response to homeowner complaints is simply the fact that builders don’t respond fast enough, or with the emphasis that the issue is potentially serious.

Minimum personal protection equipment for levels 1 and 2 remediation includes an N95 respirator, eye goggles without vents and rubber gloves that extend to mid-forearm.

Got Mold?

Following an immediate and thorough remediation plan is essential for getting rid of the mold and showing your customers you’re committed to acting quickly.

Before entering a home to assess a mold growth situation, make sure you have the necessary personal protective equipment.

Water-Damage-Restoration-Long-Grove-IL

Water Damage Restoration & Cleanup

All it takes is a few inches of water to create a serious threat to your home or office. The harmful effects of water damage can be reduced greatly by the prompt and reliable water damage restoration services. Our plumbing experts are available 24 hours a day, 365 days a year, when you need service most, to quickly repair the problem (if applicable) and prevent further damage.

Water Restoration Experts

Our plumbing experts are well-trained and knowledgeable in the area of water damage restoration. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with standards for professional water damage restoration. Ours vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:

  • Water and sewer damage cleanup
  • Cleaning and deodorizing
  • Drying of contents and structure
  • Water Leak Repair

Roto-Rooter Water Leak Repair Services Include:

  • Hidden Water and Sewer Leaks
  • Pipe Leak Repair
  • Plumbing Leaks
  • Sewer & Drain Blockage
  • Slab Leak Detection
  • Water Leak Repair Options
  • Water Leak Detection Equipment
  • Water Leaks Behind Walls
Our Water Restoration crews handle all types of Water Emergencies commonly caused by…
  • Sewer line backups
  • Overflowing sinks, toilets and tubs
  • Burst or leaking pipes
  • Sump pump, water heater failures, dishwasher, washing machine and refrigerator line failures
  • Sprinkler system leaks
  • Basement, crawl space and laundry room floods
  • Foundation seepage and groundwater leaks
  • Roof leaks
  • Backflow problems
  • Weather and storm related flooding
  • Pool and spa leaks

Residential Services

Our professionals have seen the devastating effects water can have on your home and family. That’s why we understand the importance of prompt response times, and being available around the clock to help get your house back to normal as quickly as possible. Roto-Rooter’s water restoration professionals will provide a free on-site evaluation and work directly with your insurance company to make the repair experience as hassle-free as possible. While some disasters can’t be predicted, if you live in an area prone to natural disasters, or have had plumbing-related flood damage in the past, there are a few things you can do to protect your home.

  • Monitor any areas that have had water damage in the past.
  • Keep the number of your local Roto-Rooter on hand at all times! Save the number to your local our plumbing expert and post it near the areas most susceptible to water damage.
  • Inspect pipes, water shutoffs, appliance connections and hoses regularly for potential leaks.
  • In areas prone to flood damage, install flood alarms for help with early detection and to prevent damage.

Commercial Services

Commercial water problems can not only disrupt your business, but also negatively affect your customers and employees, causing a loss of revenue and profits. Water problems can occur at any time of the day or night—usually when it’s least convenient. Our  water restoration teams are available 24 hours a day, 365 days a year to take control of your water problem and get your business back to normal as quickly as possible. Whether your water emergency is big or small, the water restoration experts can quickly assess the situation, with any type of business including:

  • Property management and landlords
  • Food service
  • Retail
  • Hotel and motel
  • Schools and universities
  • Healthcare
Fire

Disaster Response’s 24 Hour Emergency Response Is Here For You

Recover Quickly

Fire and smoke damage can be devastating. Its not just the fire itself that damages the home, smoke odor invades building materials and your personal belongings of every kind. At Disaster Response, our goal is to protect your property and belongings from further damage and restore your property to its original condition so that you and your family can get back into your home as quickly as possible. From small fires and light smoke damage to complete structure loss, we have the trained professionals you need to cleanup, repair, or rebuild. We work closely with your insurance company to make the process as streamlined as possible.

Protect Your Belongings

Our restoration services go beyond the repair of the structure. At Disaster Response, we also work to preserve and restore your personal belongings. Our technicians pack, box, and remove all contents that can be saved and move them to a secure facility for cleaning and restoration. Often items look irreparable; however, our skilled professionals can often bring items back to pre-fire condition. Smoke damage can cause further damage to your belongings the longer that it sits so it is critical to contact a company that specializes in fire damage restoration as soon as possible.

Our Services

Our staff is professionally trained in fire damage restoration services including:

  • 24 Hour Emergency Response
  • Emergency Board Up
  • Emergency Water Extraction
  • Detailed inventory of personal belongings
  • Removal and Restoration of Personal Belongings
  • Secure Storage Service
  • Temporary Power and Heat
  • Smoke and Soot Removal (odor and staining)
  • Decontamination and Deodorization
  • Demolition
  • Reconstruction of the affected areas
  • Insurance Claim Estimating and Coordination

Water Damage Restoration in Spring Valley CA

Water damage takes much of the household’s income and time during restoration. Spring Valley residents are more susceptible to water losses of all types ranging from sink or toilet overflows, severe storms, burst pipes, or heavy snowing. Water damage can cause the growth of mold or damage to wooden walls, plaster, and floors if left to stay for long without clearance. Restoration not only involves drying up the water but also requires other processes such as dehumidification and mold inspection by water damage experts in Spring Valley CA.

tWhy Seek Services from a Water Damage Company?

Most Spring Valley residents would be tempted to handle all the water instead of using services from a water damage company. However, the process may be frustrating and aggravating since they do not have the essential gear and skills required in handling the damage. A qualified and certified expert, on the other hand, carries out the restoration process from assessment to the final repairs. TSC Restoration is available on 24/7 hour basis to take care of our client’s water damage problems. The professionals use state of the art equipment and innovative techniques to restore your house to its original state.

How we Handle the Cleanup Process

You should contact our water removal company within 48 hours since the water damage occurred to prevent development of mold in the house. Mold tends to complicate the water damage problem further.

Assessment

Our team of professionals responds in a swift way upon receiving a call from the Spring Valley residents. We conduct an inspection and damage assessment for your home to identify the source of the water damage and check for contamination in the house. An expert also assesses the extent of damage, which helps the water damage company Spring Valley CA to develop the appropriate plan of Action.

The Extraction Process

We use water removal pumps and wet/dry vacuums to remove all water from the house. Water removal prevents antibacterial and mold growth as well as reducing the drying time. We also use cameras to inspect any hidden water behind the walls and ceilings, which would lead to growth of mold.

Drying and Dehumidification

After removal of excess water, our experts from our water removal company use fans and dehumidifiers to remove any moisture in the house. Moisture promotes the growth of mold, warping of floors and furniture, or walls breakdown. Dehumidifiers prevent subsequent water damage from the accumulation of moisture while the airflow from the fans and air movers accelerate drying in the building.

Cleaning and Sanitization

Water damage leaves a distinct odor in a building, which fades away after a thorough cleaning. We provide professional cleaning of walls, ceilings, and floors as well as the furniture in the house. We arrange for removal of the porous material in the house, which are breeding grounds for molds. We recognize the importance of sanitization to keep your house away from any germs. A mold spray also protects the house from growth of moisture.

Repair and Restoration

TSC Restoration in collaboration with the insurance companies handles all the destroyed items following water damage. The repairs may include replacement of drywall, fixing broken pipes, or extreme situations like foundation repairs.

Conclusion

When you detect any water leakages in your home or office, you should promptly call our expert water disaster response teams for help. Sometimes the costs involved after improper water damage restoration are higher compared to the original cost of hiring company services. Our customer service teams are available to answer to your emergency service on a 24/7 hour basis. Call us today!

Why Choose TSC Restoration For Water Damage In San Diego, CA

Water Damage Restoration San Diego CA

Water damage may seem like something you would rarely or never have to deal with, but the reality is that it is far more common than you might think. At first glance, you may think that major water issues in the home stem from natural weather events that cause serious floods. However, they can also be caused by ruptured pipes, leaking roofs, broken appliances and other factors. If you have discovered water flowing freely through your home, it is imperative that you contact us for water damage restoration as soon as possible.

What to Do at the First Sign of Water Damage

Water can be one of the most damaging forces that a homeowner may contend with. Many surfaces of your home can be damaged by water exposure, and common types of water damage include staining, warping, deterioration, rotting and more. Some surfaces may easily develop mold growth when a surface or even the air remains moist for more than a few days. Therefore, it is important that you act quickly to address the issue. Your first priority should be to stop the flow of additional water into the home if possible. In the event of a flood from a major storm, you may not be able to prevent more water from entering the home. However, with ruptured pipes, you may be able to turn off the main water valve to the home to prevent more water from entering. Roof leaks and broken appliances can also be addressed to keep water out of the home until help arrives.

What to Expect from TSC Restoration

Your water damage restoration team will not repair pipes, roofs and other features, so a specialist will need to be called to make these repairs. The restoration team will work initially to extract water from the home. Once all water has been removed, the moisture in the air and in surfaces, such as drywall and carpeting, will be addressed. Large dehumidifying fans will be placed in the home to return the humidity level to a normal level. This process often takes several days, and restoration and cleanup can begin after this step has been completed. The restoration team may clean some items, such as carpeting. Deodorization may also be necessary if the home has a musty smell. Replacement of some items may also be required. For example, wood floors, cabinetry and drywall usually cannot be salvaged.

Why Call Us for Assistance

You may be wondering why TSC Restoration is who you want to call when you need water damage restoration in San Diego CA. We provide 24-hour emergency assistance, and this is because you never know when disaster will strike. You simply cannot wait hours for help to arrive when dealing with a water issue, and you can count on us to arrive promptly and to get right to work. Our restoration experts travel in well-equipped vehicles with all equipment needed to extract water and to dehumidify the home. We will work tirelessly to complete the entire restoration project without delay so that life can return to normal in your home.

You may rarely need water damage restoration in San Diego CA, but when you do, we are the company you want working for you. A water issue can impact your home life, your property value, your home’s condition and more. More than that, it can potentially lead to mold growth in the home. You simply cannot risk working with amateurs when dealing with a serious water issue. When you need quality results for water damage restoration in your home, trust us to deliver the fast, exceptional results you need.