Our technicians and customer service staff understand the stress fire and smoke damage can cause, so we respond quickly in an emergency, using our technical expertise to save as much as we can with efficient fire and smoke restoration techniques.
A fire loss is very complex because of the unique behavior of smoke. For efficient fire restoration, it is important to have trained technicians at the fire scene quickly.
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows through plumbing systems, using holes around pipes to go from floor to floor.
- The type of smoke will greatly affect the restoration process.
The first step at a fire scene is to calm the fears of those affected. Then we move quickly to determine which of the following types of smoke exist – a crucial step for every professional smoke damage restoration process.
Types of Smoke
- Wet Smoke – Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
- Dry Smoke – Fast burning at high temperatures.
- Protein Smoke – Virtually invisible, discolors paints and varnishes. Extreme pungent odor.
Fuel Oil Soot – Furnace puff backs cause fuel oil soot.
Other Types – Fire extinguisher residue is among the other types of smoke residue we find.
After the type of smoke is known, pre-testing on the property is performed to determine the following:
What can be restored versus what can be replaced
- The most effective cleaning method
- Conditions to the property before the damage occurred
- The full extent of the loss
- How can we eliminate needless replacements