Ron Berry, President of TSC Restoration, is more likely to be interacting with home and business owners who need help with their flood, fire or mold problems than he is to be behind his desk. Berry sees his role as President of the company in an unconventional light. “Direct interaction with the customer and being able to help them when they are in need, are my favorite parts of this job,” Berry notes. “Providing that level of service is why I started TSC Restoration in the first place.”
The construction, remediation and restoration industry has been a Berry family tradition for decades. Ron’s father worked as a contractor in the business for over 30 years and Ron learned a great deal about the industry under his mentorship.
After attending San Diego State Berry worked for fifteen years as a project manager at an insurance restoration company, and later worked for 5 years as the Vice President of Construction at J&M Keystone, Inc. where he was responsible for day-to-day operations and sales of the company’s construction division. During his tenure at J&M, Berry observed that there was opportunity in the industry for a company that was driven by customer service, and in which all the different divisions (mold, construction and flood) worked collectively.
In 2001, Berry started TSC Restoration, with each letter in the business name reflecting a member of his family. As President, Berry is responsible for the day-to-day operations of the company and leads the strategy of the growth and direction of the business. In addition, he provides leadership and mentorship for his team of employees. When asked how to best motivate his staff, Berry’s answer is simple. “Respect your employees and keep good lines of communication open. They just want to know that they’ve done a good job, that their opinions are heard and valued, and that they know what is going on in the company.”
It has been eight years since TSC Restoration serviced its first customer, and Berry couldn’t be happier with the results of his efforts. “I saw an open door in the industry and walked right in. TSC Restoration has raised the benchmark for levels of service and we will only continue to push that bar higher.”
Berry lives in San Diego as a positive member of the community.
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